It’s a service that works between Apple devices only. That’s because Samsung phones do not support iMessage. In case an iPhone user is trying to send you an iMessage on your Samsung phone, they won’t be able to send it, and you will not receive it. In the Phone app, tap on the three-dot icon. Tip: You can check the list of blocked numbers from the Phone app as well. Tap on the remove icon next to the number that you want to unblock. Here you will find a list of blocked contacts. Tap on Block numbers and messages followed by Block numbers. Tap on the three-dot icon at the top and select Settings. To check that, open the Samsung Messages app on your phone. You might have accidentally blocked them. In case you aren’t receiving messages on your Samsung phone from just one or two contacts, you should check the blocked list. Find out in detail what happens by Clearing the data of Android apps. However, we would still suggest you back up your messages before trying it. Typically, that will not delete your messages. Tip: You can also use the Clear data button. Tap on Messages followed by Storage.įinally, hit the Clear cache button. To clear cache for Samsung Messages, open Settings on your phone and go to Apps. Don’t worry about not deleting any of your messages or other personal files on your phone. You should also try clearing the cache for the Samsung Messages app. Then remove the SIM Card and put it in the original phone. Wait till your cellular provider configures the SIM card. That should rule out issues with the SIM slot.Īnother similar fix is to insert the SIM card in a different Android phone. Alternatively, if you have a dual SIM Samsung phone, try the SIM in another slot. Clean it using a microfiber cloth and Isopropyl Alcohol solution. Basically, remove the SIM card from its slot. This is an age-old trick that you should definitely try. Tip: If you aren’t receiving MMS, verify whether you have a data balance linked to your mobile number. We would suggest calling your service provider. However, if you cannot call/SMS, you should check your cellular plan and network first. Similarly, try sending an SMS from your phone. For that, check if you can make or receive calls. Next, make sure you have a working cellular network on your phone. So stop whatever you are doing on your phone and reboot your Galaxy phone. You should start the troubleshooting process by restarting your phone.
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